Terms and Conditions

Terms and Conditions for metaFox.online
Effective date: 19 September 2025

1. Scope

These Terms and Conditions (T&C) apply to the use of the metaFox.online web app (hereinafter "Service" or "App") provided by metaFox GmbH (hereinafter "Provider" or "we").

2. Provider

metaFox GmbH
Carl-Spitzweg-Str. 61, 90768 Fürth, Germany

3. Services

3.1 Services

metaFox.online is a web application for online coaching that offers the following features:

Interactive whiteboard for coaching sessions
Coaching cards and tools
Conversation templates
Client management and documentation
Secure data processing on German servers

3.2 Available plans

Free Plan (Free)

All coaching tools
All templates
One client
Three sessions

Pro Plan (€19.95/month)

All coaching tools
All templates
Unlimited clients and sessions

Enterprise Plan (Custom)

Pro access for teams
For employees and partners
Individual offers

4. Registration and user account

4.1 Registration

Using the app requires registration. You agree to provide truthful and complete information.

4.2 Account management

You are responsible for the security of your account and must notify us immediately of any unauthorized use.

5. Terms of use

5.1 Permitted use

The app may only be used for lawful coaching and therapy purposes. You agree to respect the rights of third parties.

5.2 Prohibited use

The following uses are prohibited:

Violations of laws or third-party rights
Distribution of harmful or illegal content
Attempts to compromise app security
Commercial use without the appropriate license

6. Data protection and data security

6.1 Data protection

The processing of personal data is carried out in accordance with our Privacy Policy and the GDPR.

6.2 Data security

All data is stored on German servers and protected in compliance with the GDPR.

7. Liability and warranty

7.1 Availability

We strive for high availability but cannot guarantee 100% uptime.

7.2 Limitation of liability

Our liability is limited to intent and gross negligence. Liability for slight negligence is excluded to the extent permitted by law.

8. Payment terms

8.1 Payment method

Payments are made monthly in advance via SEPA direct debit or credit card.

8.2 Price adjustments

Price adjustments will be announced at least 30 days in advance.

9. Termination

9.1 Termination by the user

You can terminate your account at any time with 30 days' notice to the end of the month.

9.2 Termination by the provider

We may terminate the account with immediate effect in the event of violations of these T&C.

10. Final provisions

10.1 Changes to the T&C

Changes will be announced at least 30 days in advance and will take effect unless you object.

10.2 Applicable law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

10.3 Place of jurisdiction

The place of jurisdiction is Fürth, to the extent permitted by law.

11. Contact

If you have any questions about these T&C, please contact:
Email: tobias@metafox.eu